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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dr. N. M.

Dr. N. M.

June 10, 2026

5  out of  5
rating by Dr. N. M.
"I have always had great service with this office. Fortunately, I have only had a few fender-benders, but each time, they swiftly took care of all that needs to be done, relieving me of any worries. Regular transitions, like paying my insurance premiums are always handled in a professional, friendly manner. Rebecca clearly explains the discount options clearly, so I can make an informed choice. Rebecca also saved me from headaches with the DMV by explaining some Maryland laws about vehicle registrations that I was unaware of and would have incurred a fine. Really grateful for that. I will definitely continue my insurance with this office, because I have great service from them!"
We responded:
"Thank you so much for your great review of Rebecca. I’m happy to hear we have been keeping our promise to you. Thank you for being a loyal customer!"
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Katerin Sanchez

June 9, 2026

5  out of  5
rating by Katerin Sanchez
"Walked in yesterday great hospitality, Brandon was really helpful and its a really nice cosy establishment as well."
We responded:
"Thank you Katerin for your 5 star review! We appreciate it!"
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mary h

June 6, 2026

5  out of  5
rating by mary h
"I am very satisfied with the service by State Farm especially by Rafael, he gave me all my information all well. Thank you so Much for Help me. Daniella"
We responded:
"Thank you Daniella for your review of Rafael. We appreciate you!"
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FERNANDO TAPIA

June 5, 2026

5  out of  5
rating by FERNANDO TAPIA
"Great customer service Karla is great always takes care of my issues and questions"
We responded:
"Thank you Fernando for your review of Karla! We appreciate you taking the time to give us a review!"
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Omar Hernandez

June 4, 2026

5  out of  5
rating by Omar Hernandez
"Karla es una persona incredible con muy buena atencion al Cliente gracias por la attention Karla bendiciones"
We responded:
"Muchas gracias!"
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Jim Harvison

June 4, 2026

5  out of  5
rating by Jim Harvison
"Karla was extremely helpful in resolving the multiple issues and questions I had about my car insurance and renters insurance."
We responded:
"Thank you for your wonderful review of Karla! We appreciate you!"
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Erin Schnettler

June 4, 2026

5  out of  5
rating by Erin Schnettler
"We have had complicated claim and Rebecca in Jennifer’s office has repeatedly advocated for us to make sure our claim gets resolved properly."
We responded:
"We are grateful for your 5-star review, Erin! Thanks for taking a moment to share your rating of Rebecca at State Farm Agent Jennifer Smigal’s Team here in Laurel . "
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HeyBoo Goff

June 4, 2026

5  out of  5
rating by HeyBoo Goff
"I have been with State Farm for over 30 years. Karla Is my go to for handling me and my family,s automobile life insurance needs. She’s very professional, attentive, and Efficient when answering all of our questions."
We responded:
"Thank you for your wonderful review of State Farm Agent Jennifer Smigal’s Team!We appreciate you!"
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Cecile Moran

May 27, 2026

5  out of  5
rating by Cecile Moran
"I have been with Jennifer Smigel for many years. They have always gone the extra mile to meet my needs efficiently and professionally. Rebecca Sonier Was especially helpful today. I look forward to working with her moving forward."
We responded:
"Thank you Cecile for your review. We appreciate your many years of loyalty!"
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Lauren Puccillo

May 22, 2026

5  out of  5
rating by Lauren Puccillo
"State Farm and the office led by Jennifer Smigal bring such a fun, upbeat, and welcoming energy that really stands out. The team feels organized, friendly, and effortlessly on top of things, creating a smooth and positive experience every step of the way. Everything runs with a great balance of professionalism and personality, which makes the whole environment feel easy and enjoyable to interact with. Jennifers office has a bright, can-do vibe that makes a strong impression—polished, efficient, and genuinely pleasant. A five-star experience that stands out for all the right reasons."
We responded:
"Wow. Thank you Lauren. I truly appreciate your review. I look forward to working with you!"
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Jennifer Nale

May 20, 2026

5  out of  5
rating by Jennifer Nale
"I wouldn't turn to anyone else for insurance! Having two teenage drivers in the house and multiple vehicles on our policy, Rebecca and Jennifer take care to ensure we have an affordable policy that keeps us covered! We wouldn't go anywhere else!"
We responded:
"Thank you for your wonderful review Jennifer. We truly appreciate you! "
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Greg Swarr

May 7, 2026

5  out of  5
rating by Greg Swarr
"Rebecca was very kind and helpful, highly recommend. Thank you very much."
We responded:
"Thank you for your wonderful review of Rebecca! We appreciate you!"
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Jose Adan Giron

May 6, 2026

5  out of  5
rating by Jose Adan Giron
"Cindy me ayudó muy amable"
We responded:
"Thank you Jose for your review! Muchos Gracias!"
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Kenneth Wells

May 5, 2026

5  out of  5
rating by Kenneth Wells
"Wonderful experience. Rebecca was extremely helpful!"
We responded:
"Thank you for your 5 star review of Rebecca. We look forward to working with you Kenneth!"
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Destinee Montague

May 1, 2026

5  out of  5
rating by Destinee Montague
"I’m so grateful for this team! Especially Mark! He answered all of the questions I had about insuring a new vehicle and made the process super fast and easy! Fantastic rates, as well!!"
We responded:
"Thank you Destinee! We really appreciate your 5 star review!"
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Franco 09

March 30, 2026

5  out of  5
rating by Franco 09
"Cindy and Karina were very helpful, with my car insurance and helped me get life insurance coverage at a great price. Thank you ladies for your attentiveness and kindness and support"
We responded:
"Thank you for your review Franco! I’m so happy we could help you with life insurance!"
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Josue Ventura

March 24, 2026

5  out of  5
rating by Josue Ventura
"Gracias a Cindy por su excelente servio al cliente, y información acerca del servicio ."
We responded:
"Thank you Josue!"
Profile photo of L L (aintonnuffin)

L L (aintonnuffin)

March 19, 2026

5  out of  5
rating by L L (aintonnuffin)
"I got help by cindy and she was very helpful"
We responded:
"Thank you for your 5 star review! We truly appreciate it."
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Girja Dyal

March 17, 2026

5  out of  5
rating by Girja Dyal
"Cindy was excellent and treated me very good, i am highly satisfied. Would recommend her to everyone, very kind and patient young lady."
We responded:
"Thank you Girja for your 5 star review. We appreciate you!"
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Freddy Moreno

March 5, 2026

5  out of  5
rating by Freddy Moreno
"Excelente atención. el agente Rafael , fue muy paciente, accesible e hizo cotizaciones para mi casa y auto explicó muy bien todas mis dudas y ahora estoy pagando un precio razonable gracias a la amabilidad de el."
We responded:
"Muchos Gracias Freddy! "
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Jim Hasty

March 4, 2026

5  out of  5
rating by Jim Hasty
"After over 20 years of excellent insurance coverage from Jennifer’s agency, this is my first review. It comes as a result of pains taking effort of dealing with an 80 year old man with limited technical experience done by Rebecca a staff member.. 2 days of back and forth done with patience and understanding. Thanks Rebecca!"
We responded:
"Thank you Jim! We appreciate your loyalty for many many years, now and working with technology to leave us a review! "
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Nebiyat Tadesse

February 23, 2026

5  out of  5
rating by Nebiyat Tadesse
"Reached out to this office for quotes and was helped by Mark. He did a great job of explaining coverages for home and auto. He is very knowledgeable and patient, and did a great job of walking me through the whole process"
We responded:
"Thank you Nebiyat! I'm so happy to hear Mark did a great job for you. We look forward to working with you!"
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Saintilma Felix

February 13, 2026

5  out of  5
rating by Saintilma Felix
"Mark and Rodolfo were a great help today. Thank you so much!"
We responded:
"Thank you so much for your 5 star review. I'm happy to hear the team did a great job. We appreciate your business!"
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David Leong

February 3, 2026

5  out of  5
rating by David Leong
"Cindy went out of her way to help me with my claim to be processed As far as I’m Concerned shes is the best of the best !"
We responded:
"Thank you David. We also appreciate you being a loyal customer for many, many years! "
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Manuel Gonzalez

February 2, 2026

5  out of  5
rating by Manuel Gonzalez
"Rafael and Mark were very helpful when I came into the office! Excelent service!"
We responded:
"Thank you Manuel! We appreciate your review and your business! "