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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ibraheem Khan

March 27, 2025

5  out of  5
rating by Ibraheem Khan
"Thank you Livette, great service and very helpful."
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Miguel Ajcojon

March 21, 2025

5  out of  5
rating by Miguel Ajcojon
"Manuel siempre me saco de dudas en todo momento ahí estuvo"
We responded:
"Muchos gracias Miguel!"
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Henry Liriano

March 19, 2025

5  out of  5
rating by Henry Liriano
"All paper work was explained perfectly. Livette did a great job on behalf of Jennifer Smigal office."
We responded:
"Thank you Henry for your review of Livette. We appreciate you taking the time to review our business!"
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Donald Moran

March 19, 2025

5  out of  5
rating by Donald Moran
"Always appreciate the excellent service I receive from the Smigal State Farm office. Rebecca was competent, kind, and prompt in assisting me with my insurance needs today. Glad that I have such great insurance partners."
We responded:
"Thank you so much for your 5 star review of Rebecca. Thank you for being a loyal customer for over 20 years. We appreciate you!"
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José Franco

March 18, 2025

5  out of  5
rating by José Franco
"Very happy with State Farm! Livette and Manuel are always very helpful. They’ve been able to help with me with business policies and any needs."
We responded:
"Thank you for your review Jose. We appreciate your business and thank you for your compliments of Manuel and Livette! "
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Jean-Clay Couto

March 18, 2025

5  out of  5
rating by Jean-Clay Couto
"Livette has been extremely helpful and always focused on providing assistance. I signed up with State Farm mainly because of her customer service."
We responded:
"Thank you for your 5 star review of Livette. We truly appreciate your feedback and thank you for your business!"
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Juan Cruz

March 13, 2025

5  out of  5
rating by Juan Cruz
"I called Jennifer's office today and was greeted by Rebecca, who listened attentively and patiently answered my questions. She was very kind and respectful. Thank you!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Ahmad Saadi

March 13, 2025

5  out of  5
rating by Ahmad Saadi
"I've been with State Farm Insurance Agent Jennifer Smigal for almost 20 years. We currently have our 3 cars and our homeowner's insurance all through Jennifer Smigal's office. Jennifer and her staff have consistently provided me with excellent customer service. I recently dealt with Manuel Perez, one of the associate agents. I called to find out why my monthly premiums had gone up so much. What Manuel discovered was that they never included one of our 3 cars in the multi-car discount. After some further review, Manuel got me a refund for the portion, which I was getting over-charged, for the last 18 or so months, so it wasn’t a small refund! This really impressed me…an insurance agent who truly looks out for his clients and willing to correct an over-charge scenario. The entire office is run very professionally and efficiently, such that it carries over to how they treat the customer. I highly recommend going with State Farm Agent Jennifer Smigal’s office for all your insurance needs. I know my family and I will be with them for years to come. In fact, today I had a chance to work with Mark Heron. I recently had one of our 3 cars taken off my policy because the car and its driver (my mom) had moved to FL and we had to get FL insurance. I called to ask why the monthly 'upcoming premium notification email' still said the $$ amount for 3 cars. Mark assured me that on his end, he was seeing the right information, that I had taken one of the cars off my policy and he was able to tell me the reduced amount for my monthly premium, now based on 2 cars. Perfect. Once again, I received excellent service from Jennifer Smigal's State Farm office!"
We responded:
"Thank you Ahmad for your wonderful review! We love watching your family grow and we plan to be there for all of your needs for the next 20 years!!! Thank you for your wonderful review of Manuel. I'm so happy he was able to help you with your refund!"
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Traci Cook

March 4, 2025

5  out of  5
rating by Traci Cook
"Mark, thank you so much for your excellent service and for taking such special care to ensure cost savings and great coverage with home owners insurance! I have been with State Farm for many years and I continue to appreciate the personal service. Jennifer’s team is the best!"
We responded:
"Thank you Traci! We appreciate you and appreciate you taking the time to write such a nice review!"
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Avey Aveee

February 28, 2025

5  out of  5
rating by Avey Aveee
"My current insurance is getting too expensive so I decided to get a quote with this office from Mark. He was a big help with making sure I was insured properly. Definitely will take my business here when my policies are about to renew. Will highly recommend!"
We responded:
"Thank you so much for your review. We look forward to working with you!"
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carl cramma

February 28, 2025

5  out of  5
rating by carl cramma
"Spoke with Mark at the office he had amazing customer service. Unfortunately he wasn’t able to help me but did give me great tips and advice on my insurance needs. Will recommend to anyone"
We responded:
"Thank you for your review! I’m sorry we weren’t able to help you this time but hopefully we can in the future!"
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Sandra Sheaffer

February 27, 2025

5  out of  5
rating by Sandra Sheaffer
"Mark is very helpful and professional"
We responded:
"Thank you for your review Sandra! We appreciate you. "
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Hanan Brown

February 27, 2025

5  out of  5
rating by Hanan Brown
"Mark was a great assist on educating me about my insurance needs. He educated me on the multi car discount and renters insurance that I added to my policy. He is the guy for all your insurance needs, whether it’s life, car, renter’s, or home insurance. Will most definitely recommend him to anyone in need of these services."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Mark at our State Farm office. If you ever need any assistance in the future, please let us know! We appreciate your business."
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Hashirszn

February 27, 2025

5  out of  5
rating by Hashirszn
"Mark was a great assist in helping me get a great rate for my Toyota, love working with State Farm will recommend."
We responded:
"We truly appreciate your review! We are so happy to know you had a great experience with Mark at our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Karen Carbone

February 21, 2025

5  out of  5
rating by Karen Carbone
"Whenever I have had a question, concern or needed to alter my policy, Mark H. has always had the answers, the patience and the time to help me with my situation. I feel that he has my best interests at heart and always strives to help me as much as he can. It is such a pleasure to be able to call and get the same person assisting me - rather than being sent to a far off call center and dealing with a different person any time I need help. I highly recommend Jennifer Smigal's State Farm team, especially Mark!"
We responded:
"Thank you Karen! We appreciate your review! We are delighted to know you had a great experience with Mark and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Alissa Kirby

February 19, 2025

5  out of  5
rating by Alissa Kirby
"Mark was very responsive and was able to get me a competitive rate for my homeowners and car insurance."
We responded:
"Thank you for reviewing Mark at our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Sv L

December 3, 2024

5  out of  5
rating by Sv L
"Gracias por el apoyo en el proceso para obtener el seguro"
We responded:
"¡Agradecemos sus comentarios! Es un placer poder ayudarlo con sus necesidades de seguros. Si hay algo más que podamos hacer para ayudarlo, ¡háganoslo saber! "
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Laurie Deutsch

November 23, 2024

5  out of  5
rating by Laurie Deutsch
"Manuel was wonderful! He was very professional, courteous and helpful. Within minutes, my request was handled."
We responded:
"Thank you for your review of Manuel. We appreciate your business and look forward to helping you with all of your insurance needs."
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La Foux

November 22, 2024

5  out of  5
rating by La Foux
"Worked with Mark on quoting my insurance. He was very helpful and informative on what I needed to be fully covered. Would recommend this office to anyone"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Nelson Henriquez

November 22, 2024

5  out of  5
rating by Nelson Henriquez
"Muy amable lizbeht exelente tension"
We responded:
"muchas gracias"
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M C

November 21, 2024

5  out of  5
rating by M C
"Livette is so good at her job very helpful and kind"
We responded:
"Thank you Michael. We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Christian

November 21, 2024

5  out of  5
rating by Christian
"Mark was great on trying to help me get new insurance for my new car. He was very informative and helpful to my family.💜"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Lawn Kats

November 21, 2024

5  out of  5
rating by Lawn Kats
"Livette from State Farm is a knowledgeable, friendly, fast and helpful agent. Thank you for your assistance."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service from Livette at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Diego Tajiboy

November 21, 2024

5  out of  5
rating by Diego Tajiboy
"This office is amazing, worked with Mark. Went above and beyond to help me really get a better understanding in life and health insurance! I will be looking forward to future visits and highly recommend to those closest"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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R S

October 4, 2024

5  out of  5
rating by R S
"Jennifer is a lifesaver! She goes above and beyond in helping her clients, as well as their families. My father and mother were with State Farm for decades. After they passed, Jennifer helped the family with all the insurance issues through every step of the way, even when some of it was not her job. She made it so much easier to just go through one person. She is knowledgeable in her field, has a great attitude, and is super easy to work with. I would highly recommend Jennifer to anyone looking for a class act insurance person!"
We responded:
"Thank you Robin! It was a pleasure working with you and your family for more than 20 years. I still miss hearing your Dad's voice. I sincerely appreciate your review and enjoy working with you. "