State Farm® Insurance Agent Jennifer Smigal
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Laurie Deutsch
November 23, 2024
"Manuel was wonderful! He was very professional, courteous and helpful. Within minutes, my request was handled."
"Thank you for your review of Manuel. We appreciate your business and look forward to helping you with all of your insurance needs."
Ahmad Saadi
November 22, 2024
"I've been with State Farm Insurance Agent Jennifer Smigal for almost 20 years. We currently have our 3 cars and our homeowner's insurance all through Jennifer Smigal's office. Jennifer and her staff have consistently provided me with excellent customer service. I recently dealt with Manuel Perez, one of the associate agents. I called to find out why my monthly premiums had gone up so much. What Manuel discovered was that they never included one of our 3 cars in the multi-car discount. After some further review, Manuel got me a refund for the portion, which I was getting over-charged, for the last 18 or so months, so it wasn’t a small refund! This really impressed me…an insurance agent who truly looks out for his clients and willing to correct an over-charge scenario. The entire office is run very professionally and efficiently, such that it carries over to how they treat the customer. I highly recommend going with State Farm Agent Jennifer Smigal’s office for all your insurance needs. I know my family and I will be with them for years to come."
"Thank you Ahmad for your wonderful review! We love watching your family grow and we plan to be there for all of your needs for the next 20 years!!! Thank you for your wonderful review of Manuel. I'm so happy he was able to help you with your refund!"
La Foux
November 22, 2024
"Worked with Mark on quoting my insurance. He was very helpful and informative on what I needed to be fully covered. Would recommend this office to anyone"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Nelson Henriquez
November 22, 2024
"Muy amable lizbeht exelente tension"
"muchas gracias"
Michael Ovando
November 21, 2024
"Livette is so good at her job very helpful and kind"
"Thank you Michael. We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Christian
November 21, 2024
"Mark was great on trying to help me get new insurance for my new car. He was very informative and helpful to my family.💜"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Lawn Kats
November 21, 2024
"Livette from State Farm is a knowledgeable, friendly, fast and helpful agent. Thank you for your assistance."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service from Livette at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Diego Tajiboy
November 21, 2024
"This office is amazing, worked with Mark. Went above and beyond to help me really get a better understanding in life and health insurance! I will be looking forward to future visits and highly recommend to those closest"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
R S
October 4, 2024
"Jennifer is a lifesaver! She goes above and beyond in helping her clients, as well as their families. My father and mother were with State Farm for decades. After they passed, Jennifer helped the family with all the insurance issues through every step of the way, even when some of it was not her job. She made it so much easier to just go through one person. She is knowledgeable in her field, has a great attitude, and is super easy to work with. I would highly recommend Jennifer to anyone looking for a class act insurance person!"
"Thank you Robin! It was a pleasure working with you and your family for more than 20 years. I still miss hearing your Dad's voice. I sincerely appreciate your review and enjoy working with you. "
gregory mathieu
August 26, 2024
"Mark Heron helped me switch my auto insurance to State Farm. Very quick and smooth process. Amazing experience."
"Gregory, I'm so happy to hear Mark was able to help you switch your auto insurance with our office. Welcome to our State Farm family and thank you for leaving a great review for Mark!"
Jonathan Jabbie
August 19, 2024
"Mark was excellent! He was able to help me drastically decrease my current auto insurance. Also he gave great customer service and was able to take care of me with my crazy work schedule. Also was very transparent and showed me exactly what I was getting. Will definitely recommend to friends and family about the great experience!"
"Thank you Jonathan for your 5 star review of Mark. I’m so happy he was able to work around your busy schedule and save you money too! "
Lisa G
June 24, 2024
"I have had a wonderful experience working with Manuel Caceres. Very pleasant, ease of talking to him, he followed up on my every concern. He is very calm, polite and patient. Thank you for your kindness Manuel."
"Thank you for your review Lisa! We appreciate your business and your 5 star review. "
Thomas Stanton
June 10, 2024
"I had a great experience with Mark, a representative at this office. He was patient, diligent, professional, and thorough in making sure I saved as much money as possible on my car insurance. I already had a policy for my renter’s insurance, and he packaged that in together with my new auto policy for even more savings and exactly the coverage and security I’ve been looking for! I can’t thank him and the rest of the office enough for being so outstanding in their service. I love my new policy and my new rate, and I’m so glad I can leave my old insurance company in the dust. They’ve certainly made a long time customer in me."
"Thank you so much for your detailed review. I'm so happy Mark was able to help you and save you money with great coverage! We look forward to working with you for many years!"
Bria Neal
May 31, 2024
"Excellent customer service! Mark was able to meet my insurance needs! He helped me get an awesome rate! Definitely recommend this office for your insurance needs!"
"Thank you Bria! We're so happy to have you with our office and we appreciate your business. Thanks for taking the time to write a great review for Mark! "
Rebecca Faisca
May 15, 2024
"Manuel was quick, informative and helpful, was able to get what needed done, all in one call."
"Thank you Rebecca! We truly appreciate your review and your business!"
Crenese Parker
May 7, 2024
"I worked with the agent Mark and he did a great job finding coverage for me, my husband and my son at a great rate."
"Thank you Crenese for your 5 star review of Mark. We appreciate your business!"
Lennox Morris
April 24, 2023
"So I have been calling around all week dealing with different insurance agencies, who all did not seem too keen on helping me. A young lady, by the name of Karina Arevalo sent me an email based on the quote, I did online and she was so professional so kind and so customer focus I told her I was shopping around and she allowed me to shop around. Based on the fact, State Farm had the best rate I called back and she was on lunch. She stopped her lunch and took a moment to call me back. Superior service!!! Ms Smigal you should be very proud to have Karina on your staff, because of her, I will be referring more people to State Farm, I will leave them posted on my Facebook page. Thank you so much for your help and your business."
"Mr.Morris, Thank you for your great review of Karina. She is very dedicated to helping our customers and a hard worker. In addition to her dedication to our office she also is a full time student so I truly appreciate you reaching out to let her know what a great job she is doing. We look forward to working with you. Thank you for your kind words. "
Manuela Ceballos
March 17, 2023
"I had a great experience with Karina, she was very helpful and very detailed oriented. Super satisfied with her service. Thank you so much Karina"
"Thank you for your review Manuela. I'm glad to hear Karina gave you great service. We truly appreciate your business!"
Vanessa D
March 15, 2023
"Thank you Karina for providing my husband and I great customer service! Karina took great care of us in providing a Homeowners insurance quote. She answered all questions and was very nice and patient the entire time."
"Vanessa, Thank you for your 5 star review. I'm so happy Karina could help you with your homeowner's quote!"
Andy Quintanilla
March 2, 2023
"Mark is a super intellectual guy! Would recommend to my friends & family! Helped me with all my questions and needs. You can tell he takes pride in his job! 10/5 ! Great guy!"
"Andy, thank you for your 5 star review! Mark is a great part of our team and we're so happy he could help you! "
Edwin Lugo
March 1, 2023
"I recently had the pleasure of working with Mark at the State Farm Agency in Laurel and I must say that my experience was outstanding. From the moment I walked in, Mark greeted me with a warm smile and was very attentive to my needs. He listened carefully to my concerns and provided me with all the necessary information I needed to make an informed decision about my insurance options. Throughout the entire process, Mark was extremely patient and accommodating, answering all of my questions in a clear and concise manner. He was never pushy or aggressive, which I really appreciated. It's clear that Mark takes pride in his work and truly cares about his clients. Overall, I would highly recommend Mark and the State Farm Agency in Laurel to anyone who is looking for a knowledgeable and trustworthy insurance agent. Mark's professionalism, expertise, and genuine kindness make him stand out from the crowd. Thank you, Mark, for providing me with such exceptional service!"
"Edwin, we truly appreciate your thoughtful and detailed review of our office and Mark. We are happy to have you as a customer and look forward to helping you with all of your insurance needs! "
Greg Ray
March 1, 2023
"Mark assistance was truly a great. He was very helpful..Truly appreciate him helping me save money."
"Thank you Greg. We appreciate you!"
Sylvia Simpson
February 24, 2023
"Mark was amazing helped me get a great quote and took very good care of me!"
"Thank you for the 5 star review Sylvia. I'm so happy Mark took good care of you!"
Jatin Patel
February 3, 2023
"Mark did a great job walking me though all the necessary information and transition to State Farm."
"Jatin, thank you for your 5 star review of Mark. We appreciate your business and look forward to working with you! "
Jason cueva
January 24, 2023
"I’d like to give a big thanks to Mark Heron for helping me out on Auto and Renters insurance, he made it really easy and explained everything very clearly. I highly recommend on a promotion State Farm! I will be recommending him to all my brothers and sisters. Thank you Mark!!"
"Thank you Jason. We truly appreciate Mark and welcome you to our office. Thanks for taking the time to give Mark a great review for your auto and renter's insurance!"